Xerox Is A Leading Business Process Outsourcing - 1570 Words

1: Frame: A: Overview Xerox is a leading business process outsourcing and document management technology and services firm operating out of 180 countries around the world. In 2014, Xerox reported year end revenues of $19,540 million, down 2.3% from 2013, and a net profit of $969 million, up 17.7% from 2013. Xerox’s operations are broken down in to several main segments: Business Process Outsourcing (BPO): Xerox business process outsourcing services provide support functions such as customer care, transaction processing, finance and accounting, and human resources to a broad range of firms and organizations. The BPO services segment is focused on providing support functions to select business groups and industries including healthcare, commercial industries, public sector, and government healthcare. Through its healthcare provider solutions, the firm supports health providers operating in varying capacities to better access patient data, comply with industry regulations, reduce administrative costs, and provide better healthcare services. To commercial and public sector entities, Xerox provides support with transportation and logistics, electronic toll collection, parking management, health and human services, administrative support, and various taxation related functions. Xerox also offers many of these services across major global markets. Document Outsourcing: In its document outsourcing capacity Xerox offers both managed print services and centralized print services.Show MoreRelatedXerox Is A Leading Business Process Outsourcing1570 Words   |  7 Pages1: Frame: A: Overview Xerox is a leading business process outsourcing and document management technology and services firm operating out of 180 countries around the world. In 2014, Xerox reported year end revenues of $19,540 million, down 2.3% from 2013, and a net profit of $969 million, up 17.7% from 2013. Xerox’s operations are broken down in to several main segments: Business Process Outsourcing (BPO): Xerox business process outsourcing services provide support functions such as customer careRead MoreXerox Is A Leading Business Process Outsourcing1068 Words   |  5 PagesFrame: Overview Xerox is a leading business process outsourcing and document management technology and services firm operating out of 180 countries around the world. In 2014, Xerox reported year end revenues of $19,540 million, down 2.3% from 2013, and a net profit of $969 million, up 17.7% from 2013. Xerox’s operations are broken down in to several main segments: Business Process Outsourcing (BPO): Xerox business process outsourcing services provide support functions such as customer care, transactionRead MoreComparing Xerox s Performance With The Information Technology Services Industry Average Performance1082 Words   |  5 Pages3, Comparison A, Compare to the industry: When compare Xerox’s performance with the Information Technology Services industry average performance, we choose some ratio to compare. 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